It can be frustrating to get frequent calls from debt collectors. However, do not panic if you get a call from agents demanding you pay your debts. Companies will often use third parties to undertake the role on their behalf. We understand that you may not be in an ideal position to pay off what you owe others, but it would help to plan on how you will be free from debt.
Know Your Rights
Debt collection agencies will be responsible for following up with debtors when organizations delegate the tasks to them. Your creditor will forward your details to the collectors, including your telephone number and address. Still, they will search the internet for your information if your records are outdated.
The law protects you from harassment by debt collectors and ensures they do not violate your rights. You can learn more about the fair debt collection practices act to know what to expect. Here are some provisions to the legislation;
- The agents should not call you anytime or anywhere they like. You will find a stipulated time, and they should not contact you via your work line.
- Agencies should not threaten you to pay. On the contrary, they should use the court to settle the case.
- You should get information about your existing debt, its amount, and the action to take if you dispute the claims.
If the debt collector does not follow the practices for fair debt collection, you can report them to the authorities. So, it would help to know where to take your complaints in your state.
Dealing with Debt Collectors
Although the law protects debtors from unprofessional debt collectors, it is beneficial to deal with the agents in the best way possible. Below are some tips to use;
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Talk to them
Ignoring calls from debt collecting agencies will not help your case. It will hamper your chances of getting loans in the future as the lending companies can blacklist you. Picking their call is courtesy, and you should do it, regardless of how you feel about it.
Ask about the Debt
It is best to get more details about a debt before paying it since scammers seek to dupe unsuspecting individuals. Acknowledging the debt may set you back as agencies can sue you immediately and may deny you time to develop a repayment plan. Do not disclose a lot of information on a call but request an official letter from the agency.
Put the Details in Writing
Professional agencies will send a mail with details about your debt and what to do. It will help you know the procedures to follow if you do not know about the debt and have other issues you need to sort out. If you do not get a letter from the debt collector, you can write to them about the subject and keep a copy for record-keeping.
Negotiate with the Agents
Negotiating your debt repayment will help you get a fair deal. You can opt to make a considerable payment upfront or develop a clear plan for both parties.