10 Comments

mygif
phirate Said,
June 1st, 2008 @12:42 am  

Ugh yeah, EC has its webserver back up so we can serve the widgets again, but the database server is still offline. Graham is very sad.

mygif
jason Said,
June 1st, 2008 @4:04 pm  

some other forums are also claiming it could be a cover up, saying that they could have been served a warrant to search servers.

if this is true why are there no photos posted anywhere, or have i missed them?

mygif
WordPlop Said,
June 1st, 2008 @4:48 pm  

@ jason:

what reason do they have to believe it’s a cover up? There are always these crazy people who will think of anything as a conspiracy theory… I mean, it’s possible, but what are the chances?

mygif
Sherlock Said,
June 1st, 2008 @6:41 pm  

I have been following the Planet Servers problem all day as I have a lot riding on this problem, both time and money. At first quite a few customers were posting their concern and distrust on the Planet forums pages. THEN the Planet began to Moderate the pages to prevent negative postings. THEN suspicious One Hour old Newbie Accounts started springing up posting unbelievable PRAISE for the service. OBVIOUSLY Employees and Family of the company. THEN the Planet started to sanitize the previous negative postings.

The first postings by the One in Charge at first said it will be resolved in 2 hours, Then another 3 hours, Then by Sunday Morning, Then by 10:00am Sunday, then by 4:00pm for certain THEN they promised to power up at 5:00pm on Sunday and report status, NOTHING Reported until 7:30 THEN they say WELL Monday During the day everything should be up and running again Monday night for certain. LIES LIES LIES.

They claim that only one of 4 data centers is affected HOWEVER, the forums server is running VERY SLOWLY to the point it takes pages several minutes to load. GEE they couldn’t send out an RSS feed from one of the other Supposed UP AND RUNNING four Locations so we could get updates? How HELPLESS ARE THESE MONKEYS? Do you know the error page that comes up on an Error Page that says they have dispatched the army of Wrench Toting Monkeys? This is where the Monkeys get their training!!!

They couldn’t get a FREE GOOGLE BLOGGER ACCOUNT and create a feed with FEEDBURNER like any twelve year old could do in 5 minutes to give us real time updates?? Or move the forum to a server better than an IMB 286 PC level of Service? Oh No, SOME great Customer Service!! It’s Sunday at 10:00pm go to the Forums and the few hundred people online have bogged down the system to 1992 Dial-up Speeds.

WHAT”S UP WITH THAT? No Real Updates, Lame Excuses, Cutting off Communication, Deleting Concerned Messages. NOW go to the web pages that are actually SELLING the services of “The Planet” They load like Lighting. Read the Description about just how FIREPROOF their system is.

One of their own FORUM MODERATORS said it best. “Well Even I have a backup for my website outside the company. You really need to contract with another vendor for a backup in case something happens like this”. You shouldn’t put all your eggs in one basket. But there own website PRAISES how they are your PERFECT choice for primary AND backup service.

They might be SANITIZING their own forums of comments, but they will have all these postings to live with forever.

Sherlock

mygif
June 1st, 2008 @7:32 pm  

This is Aron From ASE Adnet.

It very well could be a cover up. There are no pictures that I have found… ThePlanet is doing its worst in keeping its customers informed.

They have given no ETR or an ETA on when they’ll have an ETR. That’s pretty insane if you ask me.

In short, ThePlanet is not only causing people like me to suffer (direct customer), but all my publishers are suffering as well due to this. Wordplop is one of them.

This outage is huge and really shouldn’t have happened. ThePlanet is too busy about marketing that real datacenter setup.

I’m already going over how to geographically setup redundant servers so this won’t happen again.

mygif
June 3rd, 2008 @3:41 pm  

This outage at The Planet wound up affecting Entrecard, a popular traffic building and social network community for bloggers. The site was offline for a little over 24 hours on Saturday and Sunday.

Fortunately, it looks like Entrecard is back up and functioning pretty well now, so it seems that the outage has simply given us a one-day vacation from our dropping routines. For me this was a welcome break because I managed to log in shortly after the site came back online and was able to scoop up some relatively inexpensive advertising deals.

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June 1st, 2008 @4:30 am  

[…] did a search for news, and all I found was this at WordPlop: The phone number on The Planet’s website leads to an auto recording stating that a […]

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June 1st, 2008 @4:31 am  

[…] did a search for news, and all I found was this at WordPlop: The phone number on The Planet’s website leads to an auto recording stating that a […]

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June 1st, 2008 @7:20 am  

[…] tagged fireOwn a Wordpress blog? Make monetization easier with the WP Affiliate Pro plugin. The Planet Datacenter is on fire, all servers are … saved by 3 others     InuyashaFreak41 bookmarked on 06/01/08 | […]

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